This working text explains the intended product behavior. Replace bracketed or unconfirmed legal-entity, address, jurisdiction, retention, and processor details with counsel-approved terms before accepting production customers.
Information we process
We process account and workspace details, the customer and vehicle records a workspace chooses to enter, estimates and job data, messages and consent records, file metadata and private media, invoices and payment status, guide progress, product events, and support requests.
Why we process it
We use information to provide and secure the service, complete requested workflows, prevent abuse, maintain audit and financial records, support customers, improve reliability, and meet legal obligations. We do not sell private customer records or use customer notes, vehicle information, or payment details for advertising analytics.
Providers and transfers
A workspace may connect database, storage, payment, email, SMS, calendar, monitoring, and workflow providers. Those services process only the data necessary for the connected function and remain subject to their own agreements. The production subprocessor list and international-transfer terms must be confirmed before launch.
Retention, export, and deletion
Workspace owners can request an export or deletion from account settings. Some financial, audit, fraud-prevention, backup, or legal records may need to be retained for a defined period. Final retention periods and deletion verification are pending legal and operational approval.
Your choices
You may correct workspace data, configure message consent, opt out of nonessential email, disconnect integrations, export records, or request deletion. Customer communication requests should normally be handled by the detailing business that controls that workspace.
Contact
Email privacy@detailoar.com with privacy questions. Do not email passwords, card data, or private media.