Reviews and customer retention
Turn a completed job into trust and the right next visit.
Request reviews fairly, manage maintenance plans, schedule reminders, and reactivate eligible customers without losing consent history.
Connected workspace
Reviews and customer retention
- Configurable review destination and timing
- No review gating based on rating
- Recurring vehicle-linked maintenance plans
- Rebooking and lapsed-customer workflows
What the team can do
Keep the workflow explicit.
Every action is attached to the workspace, responsible user, customer, vehicle, job, or financial record that gives it meaning.
- 1
Configurable review destination and timing
- 2
No review gating based on rating
- 3
Recurring vehicle-linked maintenance plans
- 4
Rebooking and lapsed-customer workflows
Configure reviews and customer retention step by step.
The software guide uses the current interface labels and links directly to the relevant workspace screen.
Open the guide